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  • Introduction
  • Support Policy
  • Refund Policy
  • Template Installation
  • FAQs
  • Global Settings
    • Layout
    • Colors
    • Typography
    • Breadcrumb
    • Animations
    • Section header
    • Product cards
    • Badges
    • Social media
    • Search behavior
    • Currency format
    • Cart settings
    • Favicon
    • Custom CSS
  • Header
    • Custom Mega Menu
    • Mobile Menu Obstruction by Third-Party Plugins
  • Side Drawer
    • Search Drawer
    • Shopping Cart Drawer
  • Sections
    • Seamless scroll
    • Announcement bar
    • Countdown
    • Collection thumbnails
    • Narrow banner image
    • Image banner
    • Video banner
    • Slideshow
    • Image with text
    • Image-text list
    • Rich text
    • Newsletter
    • Text with icons
    • Logo list
    • Contact form
    • FAQs
    • Multicolumn
    • Image comparison banner
    • Image hotspots banner
    • Map
    • Featured collection
    • Featured product
    • Collection list
    • Custom liquid
    • Composite display
    • Confetti trigger
    • Custom section header
    • Quote
    • Testimonials
    • Shop the feed
    • Image gallery
    • Product compare table
    • Text lens zoom
    • Scroll image expand
    • Milestones
    • Team
    • Highlight features
    • Steps
    • Media wall
  • Popups
    • Event popup
    • Age verification popup
  • Footer
    • Custom Payment Icons
  • Tool bar
  • Pages
    • Product Collection Page
      • Create Subcategory
    • Main product
      • Gifts (Freebies)
      • Product Pre-order
      • Size Chart
      • Variant Images Group
      • Variant Samples
      • Complementary Products
      • Related Products
      • Sibling Products
      • In Box Products
      • Product A+ Page
      • Performance Indicator Bar
      • Delivery ETA
  • Others
    • Version Upgrade Notes
      • v2.2.1 (Current version)
      • v2.1.8
      • v2.1.7
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  • Free services included
  • Paid services
  • How to contact us

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Support Policy

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Last updated 3 months ago

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Thank you for choosing our theme. To ensure a smooth experience, we provide a range of support services. Below is a detailed explanation of our support policy.

Free services included

  1. Bug Fixes We will promptly fix any bugs encountered while using the theme, ensuring your store functions correctly.

  2. Ongoing Support During Use Throughout your use of the theme, we provide support to answer any questions related to the theme, helping you get started quickly and resolve any issues to ensure smooth store operation.

Paid services

For the following requests, we offer paid support services:

  1. Custom Functionality If you need additional features or design adjustments that are not included in the default theme, we offer custom development services. These services are charged separately.

  2. Non-Bug Code Modifications If you wish to modify the existing code outside of bug fixes, such as optimizations or functionality changes, we provide professional code modification services. The cost will depend on the scope of the changes.

  3. Store Setup and Design We offer store setup services to help enhance the visual design and user experience of your store, creating a look that aligns with your vision.

  4. App Integration We can assist with integrating Shopify apps or third-party applications into your store to ensure compatibility with your theme and meet your business needs.

How to contact us

You can reach out to us through:

Sending an email to our support team at:

Clicking this link to contact us
support@webvista.studio
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