# Support Policy

Thank you for choosing our theme. To ensure a smooth experience, we provide a range of support services. Below is a detailed explanation of our support policy.<br>

{% embed url="<https://shopify.pxf.io/WqBzNJ>" %}

### Free services included

1. **Bug Fixes**\
   We will promptly fix any bugs encountered while using the theme, ensuring your store functions correctly.
2. **Ongoing Support During Use**\
   Throughout your use of the theme, we provide support to answer any questions related to the theme, helping you get started quickly and resolve any issues to ensure smooth store operation.

### **Paid services**

For the following requests, we offer paid support services:

1. **Custom Functionality**\
   If you need additional features or design adjustments that are not included in the default theme, we offer custom development services. These services are charged separately.
2. **Non-Bug Code Modifications**\
   If you wish to modify the existing code outside of bug fixes, such as optimizations or functionality changes, we provide professional code modification services. The cost will depend on the scope of the changes.
3. **Store Setup and Design**\
   We offer store setup services to help enhance the visual design and user experience of your store, creating a look that aligns with your vision.
4. **App Integration**\
   We can assist with integrating Shopify apps or third-party applications into your store to ensure compatibility with your theme and meet your business needs.

### **How to contact us**

You can reach out to us through:

* [Clicking this link to contact us](https://webvista.studio/contact)
* Sending an email to our support team at: [**support@webvista.studio**](mailto:support@webvista.studio)