Support Policy
Last updated
Last updated
Thank you for choosing our theme. To ensure a smooth experience, we provide a range of support services. Below is a detailed explanation of our support policy.
Bug Fixes We will promptly fix any bugs encountered while using the theme, ensuring your store functions correctly.
Ongoing Support During Use Throughout your use of the theme, we provide support to answer any questions related to the theme, helping you get started quickly and resolve any issues to ensure smooth store operation.
For the following requests, we offer paid support services:
Custom Functionality If you need additional features or design adjustments that are not included in the default theme, we offer custom development services. These services are charged separately.
Non-Bug Code Modifications If you wish to modify the existing code outside of bug fixes, such as optimizations or functionality changes, we provide professional code modification services. The cost will depend on the scope of the changes.
Store Setup and Design We offer store setup services to help enhance the visual design and user experience of your store, creating a look that aligns with your vision.
App Integration We can assist with integrating Shopify apps or third-party applications into your store to ensure compatibility with your theme and meet your business needs.
You can reach out to us for pricing details and custom solutions through:
Sending an email to our support team at: support@webvista.studio
