Contact form

The Contact Form section helps store customers easily reach out to the business. This section allows for the addition of a contact form and related contact information, such as address, phone number, and email. It is suitable for display on a store's contact page or homepage, making it easy for users to obtain contact details quickly.

Configuration Options

1. Form Title Settings

   • Form Title

     • Purpose: Set the title for the form, such as “Get in Touch.”

   • Form Description

     • Purpose: Provide a brief description introducing the form’s purpose or offering instructions for filling it out.

   • Show Phone Number Field

     • Purpose: Check this option to add a phone number input field to the form.

   • Form Priority

     • Purpose: Check this option to make the form appear first when the page loads.

2. Additional Contact Information

   • Contact Address

     • Purpose: Enter the business’s physical address to help customers locate the business.

   • Phone Number

     • Purpose: Enter the business’s phone number so customers can contact the business by phone.

   • Contact Email

     • Purpose: Provide an email address for customers to reach the business via email.

   • Business Hours

     • Purpose: Enter the business’s operating hours so customers know when they can contact or visit.

3. Social Options

   • Show Social Media

     • Purpose: Check this option to display the business’s social media icons.

   • Social Media Style

     • Purpose: Choose the style for social media icons. Options include “Icon,” “Border,” and “Wrap,” to match the store’s visual style.

Usage Considerations

• Accuracy of Form Content: Ensure that the contact information and business hours are accurate so that customers can effectively reach the business.

• Validity of Social Links: If social media icons are enabled, make sure each icon is correctly linked to the corresponding social media page.

• Clarity of Form Description: The description provided should be clear and to the point, helping customers quickly understand the form’s purpose.

Common Issues

• Form Fields Not Displaying: Ensure that options like “Show Phone Number Field” and “Form Priority” are checked to display all form fields correctly.

• Social Media Icon Style Mismatch: If the social media icon style does not match the overall design, adjust the social style settings to select a style that fits the overall design.